Let’s talk about your need.
The “Talk to an expert” questionnaire is the main channel. A few screens to say who funds the programme, who uses the funds, and what it has to make it possible to pay for. This page shows which channel matches your request. A MAP expert will get back to you, with no commitment.
A single way in
One questionnaire, three subjects.
The questionnaire collects what an expert needs in order to give you a useful answer. You choose its subject on the first screen.
A programme to put in place
You pay out or you collect funds for a specific use. The questionnaire describes your programme in a few screens: who funds it, who uses the funds, which expenses, which rules.
A demonstration
See an earmarked payment accepted, then refused, and the proof recorded on the blockchain. The questionnaire collects the programme envisaged and what the demonstration has to show.
Press and other enquiries
A press enquiry, an institutional question, a partnership, a supplier assessment, a subject that falls into none of these categories: the same questionnaire, with the subject “other”.
Guidance
The right channel for your request.
A user request never goes through a commercial form, and a commercial request never goes through support.
- Project, partnership, assessment
- The “Talk to an expert” questionnaire, which frames your programme.
- Demonstration
- The same questionnaire, with the subject “demonstration”.
- Press and other enquiries
- The same questionnaire, with the subject “other”.
- A question about a live programme
- The Support page, which points you to the competent contact.
- Complaint
- The Complaints page, which sets out the procedure, its steps and its time limits.
- Supplier assessment document
- The Documentation page, which lists the documents available.
Support
You already use a MAP programme and you have a question about an operation or about access.
Complaints
You are asking for the formal examination of a situation. The procedure, its steps and its time limits are set out in writing.
Documentation
You are assessing MAP as a supplier and you are looking for the documents available.
Describe your programme.
Who funds it, who uses the funds, which expenses and which rules.